Effective Date: 12-08-2023
MoRo Prep (“we,” “our,” or “us”) operates the website https://moroprep.ca and provides Amazon returns processing, relabeling, and FBA prep services in Canada.
We are committed to protecting your privacy and handling your information responsibly.
We may collect the following information when you use our website or services:
Contact details (name, company name, email address, phone number)
Business-related information submitted through our contact forms
Communication records (emails, inquiries, service discussions)
Technical data (IP address, browser type, basic analytics)
We do not knowingly collect sensitive personal information.
We use your information to:
Respond to inquiries and service requests
Provide Amazon returns, relabeling, and prep services
Communicate about orders, instructions, or service updates
Improve our website and service operations
Comply with legal and regulatory obligations
We do not sell or rent your personal information.
We may share information only when necessary:
With logistics partners or service providers strictly for service fulfillment
To comply with legal requirements or government requests
To protect our legal rights and business operations
We implement reasonable technical and organizational measures to protect your data.
However, no method of transmission over the Internet is 100% secure.
Our website may use cookies or analytics tools to understand traffic and improve user experience.
You may disable cookies in your browser settings.
You may request:
Access to your personal data
Correction of inaccurate information
Deletion of your data (subject to legal or operational requirements)
Requests can be sent to info@moroyal.ca.
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
For privacy-related questions, contact:
Email: info@moroyal.ca
Effective Date: [填写日期]
MoRo Prep provides Amazon returns processing, relabeling, inspection, repackaging, and FBA preparation services for businesses.
We operate solely as a service provider, not as a seller, distributor, or product owner.
Clients are responsible for:
Product ownership, authenticity, and compliance with Amazon policies
Accuracy of inventory details, labels, and instructions
Compliance with Canadian, U.S., and Amazon regulations
MoRo Prep does not verify product legality beyond basic service checks.
We do not:
Sell products on behalf of clients
Provide product sourcing, pricing, or sales advice
Guarantee Amazon account performance or acceptance
All business outcomes remain the client’s responsibility.
Our inspection services are visual and procedural only.
We do not test product functionality unless explicitly agreed in writing.
Returned or damaged items are handled based on client instructions.
To the maximum extent permitted by law:
MoRo Prep is not liable for indirect or consequential losses
Our liability is limited to the service fees paid for the affected items
We are not responsible for losses caused by:
Incorrect client instructions
Amazon decisions or policy changes
Carrier delays or force majeure events
Free or paid storage terms are defined per agreement
Inventory left without instruction for an extended period may be disposed of or returned at the client’s expense
All service fees must be paid as agreed
Additional services may incur additional charges
Unpaid invoices may result in service suspension
We reserve the right to refuse or terminate service if:
Instructions are illegal or non-compliant
Payments are overdue
The service poses operational or legal risks
These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles.
For questions regarding these Terms:
Email: info@moroyal.ca